Timeframe

Eligible products may be sent back for a refund or exchange up to 30 days after the purchase date.

What Qualifies

An item is accepted for return only when all of the following are true:

• Condition is unchanged. The product must be in the same state as when it arrived, with no signs of use.

• Packaging is intact. The original box and all included materials must come back with the product.

• Purchase can be verified. Include a receipt or order confirmation with your request.

• Sent to us, not the manufacturer. Products returned directly to the manufacturer cannot be credited.

Fees & Non-Refundable Charges

• Reboxing — $20. Applies when the original box arrives damaged, marked, or written on.

• Encryption and service loads. Once a terminal has been encrypted or loaded, those services are not refundable.

• Outbound shipping. Shipping paid on the original order is not returned.

• Inbound shipping. The cost of shipping the item back to us is the customer's responsibility.

Partial Refunds

Products that come back used, damaged, or missing components may be refunded at a reduced amount. Any depreciation deducted is based on the condition of the item at the time we inspect it.

Questions

Our team is happy to help — reach us at sales@salikpos.com.